Charming Apartments in Constance

Privacy Policy for WHLIVING - Apartments & Studios

Weckerle & Haarmann Living GbR, trading as WHLIVING - Apartments & Studios ("we", "our", "us"), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services. We comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws in Germany.

1. Data Controller

The data controller for your personal data is:

Weckerle & Haarmann Living GbR

Steinstraße 19

78467 Constance

Germany

Email: info@whliving.de

2. Data We Collect

We collect the following categories of data:

> Personal Information: Name, address, email address, phone number, payment details, and booking information.

> Technical Data: IP address, browser type, and operating system.

> Usage Data: Information about how you use our website and services, including interactions with our booking system.

3. How We Use Your Data

We use your data for the following purposes:

>To manage bookings and provide our services.

> To respond to inquiries and provide customer support.To send transactional emails related to your bookings.For marketing and promotional communications (with your consent).

> To analyze website performance and improve user experience.

4. Legal Basis for Processing

> We process your personal data based on:Contractual necessity (e.g., managing bookings).

> Your consent (e.g., for marketing purposes).

> Legitimate interests (e.g., ensuring website security).

5. Sharing Your Data

We may share your data with:

> Payment processors for transaction handling.

> Service providers (e.g., hosting and analytics tools).

> Legal or regulatory authorities when required by law.

6. Tracking and Analytics

We use standard tracking and analytics tools, such as:

> Google Analytics: For monitoring website usage and performance.

> Facebook Pixel: To measure the effectiveness of our Facebook advertising campaigns.

> X (formerly Twitter) Tracking Pixel: To optimize ad performance on X.

> Cookies: To enhance user experience. You can manage cookie settings in your browser.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Your Rights

Under the GDPR, you have the following rights:

> Access, correct, or delete your personal data.

> Withdraw your consent at any time.

> Object to data processing.

> Data portability.

> Lodge a complaint with a supervisory authority.

To exercise your rights, contact us at info@whliving.de.9. Security MeasuresWe implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.